Title
Using task context to achieve effective information delivery
Abstract
The use of task context to guide the delivery of information to knowledge workers is valuable for improving their efficiency and effectiveness. Moreover, the sharing of context between individuals can aid the sharing of knowledge. This paper describes research in the ACTIVE project which uses context to support information delivery and sharing. Machine intelligence techniques are used to learn the association between information objects and context; and to learn how to partition a user's information objects into a set of contexts. Informal processes are also important to knowledge workers, and another research challenge is to understand how context influences the choice of steps in a process. Other research questions relate to the user interface for context-driven information delivery. Chief amongst these questions is whether the user wishes or needs to be aware of the concepts of context and process; or whether only the system should be aware.
Year
DOI
Venue
2009
10.1145/1552262.1552265
Proceedings of the 1st Workshop on Context, Information and Ontologies
Keywords
DocType
Citations 
knowledge worker,context-driven information delivery,research question,user interface,information delivery,effective information delivery,process,task context,user wish,informal process,machine learning,research challenge,context,information object,machine intelligence
Conference
5
PageRank 
References 
Authors
0.55
4
5
Name
Order
Citations
PageRank
José Manuél Gómez-Pérez196.77
Marko Grobelnik21032126.90
Carlos Ruiz350.55
Marcel Tilly4977.69
Paul Warren550.55