Paper Info
Title
Technology transfer of dynamic IT outsourcing requires security measures in SLAs
Abstract
For the present efforts in dynamic IT outsourcing environments like Grid or Cloud computing security and trust are ongoing issues. SLAs are a proved remedy to build up trust in outsourcing relations. Therefore, it is necessary to determine whether SLAs can improve trust from the perspective of the outsourcing customer by integration of security measures. The conducted survey indicates that customers see SLAs as an approach to increase their level of trust in IT outsourcing partners. In addition, security measures in SLAs are of high relevance to support trust but not yet integrated appropriately. However, SLAs are very important for the technology transfer of eScience projects in Grid computing. Again, Grid based outsourcing of biomedical IT services requires security measures in SLAs. Thus, the technology transfer process of dynamic IT outsourcing infrastructures requires adequate SLAs in order to be successful.
Year
DOI
Venue
2010
10.1007/978-3-642-15681-6_1
GECON
Keywords
Field
DocType
security measure,outsourcing customer,dynamic it outsourcing infrastructure,outsourcing relation,outsourcing environment,outsourcing partner,adequate slas,dynamic it,technology transfer,cloud computing security,biomedical it service,grid computing,cloud computing,it outsourcing
Grid computing,Computer science,Computer security,Technology transfer,Outsourcing,Risk analysis (engineering),Cloud computing security,Grid,Distributed computing,Knowledge process outsourcing
Conference
Volume
ISSN
ISBN
6296
0302-9743
3-642-15680-0
Citations 
PageRank 
References 
5
0.47
9
Authors
5
Name
Order
Citations
PageRank
Frank Dickmann1168.21
Maximilian Brodhun251.83
Jürgen Falkner3546.12
Tobias A Knoch4618.01
Ulrich Sax56113.73