Paper Info
Title
Scenario-based design: a method for connecting information system design with public health operations and emergency management.
Abstract
Responding to public health emergencies requires rapid and accurate assessment of workforce availability under adverse and changing circumstances. However, public health information systems to support resource management during both routine and emergency operations are currently lacking. We applied scenario-based design as an approach to engage public health practitioners in the creation and validation of an information design to support routine and emergency public health activities.Using semi-structured interviews we identified the information needs and activities of senior public health managers of a large municipal health department during routine and emergency operations.Interview analysis identified 25 information needs for public health operations management. The identified information needs were used in conjunction with scenario-based design to create 25 scenarios of use and a public health manager persona. Scenarios of use and persona were validated and modified based on follow-up surveys with study participants. Scenarios were used to test and gain feedback on a pilot information system.The method of scenario-based design was applied to represent the resource management needs of senior-level public health managers under routine and disaster settings. Scenario-based design can be a useful tool for engaging public health practitioners in the design process and to validate an information system design.
Year
DOI
Venue
2011
10.1016/j.jbi.2011.07.004
Journal of Biomedical Informatics
Keywords
Field
DocType
public health information system,large municipal health department,information system design,public health emergency,emergency public health activity,emergency management,senior public health manager,public health manager persona,public health operations management,information need,scenario-based design,public health practitioner,information needs,information systems,emergency preparedness,communication,emergencies,public health
Public health,Resource management,Information system,Information needs,HRHIS,Computer science,Emergency management,Knowledge management,Information design,Health department
Journal
Volume
Issue
ISSN
44
6
1532-0480
Citations 
PageRank 
References 
9
0.57
17
Authors
2
Name
Order
Citations
PageRank
Blaine Reeder1707.87
Anne M. Turner29123.04