Title
Discovering frequent work procedures from resource connections
Abstract
Intelligent desktop assistants could provide more help for users if they could learn models of the users' workflows. However, discovering desktop workflows is difficult because they unfold over extended periods of time (days or weeks) and they are interleaved with many other workflows because of user multi-tasking. This paper describes an approach to discovering desktop workflows based on rich instrumentation of information flow actions such as copy/paste, SaveAs, file copy, attach file to email message, and save attachment. These actions allow us to construct a graph whose nodes are files, email messages, and web pages and whose edges are these information flow actions. A class of workflows that we call work procedures can be discovered by applying graph mining algorithms to find frequent subgraphs. This paper describes an algorithm for mining frequent closed connected subgraphs and then describes the results of applying this method to data collected from a group of real users.
Year
DOI
Venue
2009
10.1145/1502650.1502690
IUI
Keywords
DocType
Citations 
frequent work procedure,real user,frequent closed connected subgraphs,frequent subgraphs,email message,information flow action,extended period,resource connection,intelligent desktop assistant,desktop workflows,rich instrumentation,graph mining algorithm,information flow,data mining,web pages,data collection,resource manager,workflow,human factors,resource management
Conference
14
PageRank 
References 
Authors
0.72
27
3
Name
Order
Citations
PageRank
Jianqiang Shen123617.86
Erin Fitzhenry2331.60
Thomas G. Dietterich393361722.57