Title
Analysing communication in the context of a software production organisation
Abstract
While quality has been widely stressed in literature as a goal of the software design methodologies, quality as a result of the interaction among the actors involved in the design and development processes has not received the same attention. This work aims to investigate the software production process by addressing the communication among work groups in the organisation. Our focus is on understanding the communication process that takes place among the groups, considering that the computational artefact emerges as a result of the communicational acts issued between people with different roles in the process. We base our understanding of communication in semiotic foundations, to propose a framework for analysing communication in the whole process of system design and development. The design process of a real organisation that produces commercial software illustrates our main ideas.
Year
Venue
Keywords
2002
ICEIS
human computer interaction,communication,design process
DocType
ISBN
Citations 
Conference
1-4020-1086-9
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Maria Cecília Calani Baranauskas133963.84
Juliana P. Salles2705.26
Kecheng Liu3940107.91