Name
Abstract | ||
|---|---|---|
A management theory known as the resource-based view of the firm states that resources foster organizational success. Our study of e-commerce retailers applied this theory to examine the effects of human, business, and e-commerce technology resources on firm competitiveness. An e-mail and Web-based survey used 458 responses from site managers. Business and e-commerce technology resources, as well as the individual business resource of process redesign, were found to predict e-commerce performance, whereas human resources did not. E-commerce performance, in turn, predicted firm performance. These findings partially support the resource-based view and coincide with differences between physical and e-commerce retailing. |
Year | DOI | Venue |
|---|---|---|
2006 | 10.1016/j.im.2005.06.006 | Information & Management |
Keywords | Field | DocType |
individual business resource,e-commerce retailer,resources foster organizational success,e-commerce performance,e-commerce technology resource,firm state,firm competitiveness,e-commerce retailing,electronic commerce,firm performance,resource-based view,competitive advantage | Resource management,Site manager,Resource-based view,Human resources,Competitive advantage,Knowledge management,Organizational behavior and human resources,Human resource management system,Resource allocation,Engineering,Marketing | Journal |
Volume | Issue | ISSN |
43 | 2 | 0378-7206 |
ISBN | Citations | PageRank |
0-599-94107-3 | 39 | 1.30 |
References | Authors | |
23 | 2 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Youlong Zhuang | 1 | 470 | 26.68 |
| Albert L. Lederer | 2 | 2535 | 195.39 |