Title
Exploring managers' intention to use business intelligence: the role of motivations
Abstract
In recent years, the amount of information has been growing quickly within organisations. Thus, several organisations have implemented analytics and business intelligence (BI) for Big Data solutions. To effectively foster the acceptance and usage of BI, this study examines how the motivational factors of both expectancy theory and social exchange theory (SET) affect managers' willingness to utilise BI. A survey of 271 managers supports the proposed model. The results show that intangible rewards of expectancy theory significantly influence the intention to read information (IRI) through the desire to make good decisions. Benefit factors (organisational rewards, reputation, and reciprocity) of SET are significantly associated with the desire to exchange reports (DER). The IRI significantly directly and indirectly influences the intention to create reports through the DER. Given the empirical findings, this study provides theoretical and managerial insights for organisations.
Year
DOI
Venue
2015
10.1080/0144929X.2014.968208
Behaviour & Information Technology
Keywords
Field
DocType
business intelligence,expectancy theory,motivation,social exchange theory
Social psychology,Expectancy theory,Knowledge management,Psychology,Reciprocity (social psychology),Business intelligence,Analytics,Big data,Social exchange theory,Reputation
Journal
Volume
Issue
ISSN
34
3
0144-929X
Citations 
PageRank 
References 
6
0.43
22
Authors
3
Name
Order
Citations
PageRank
Yu-Wei Chang1182.96
Ping-Yu Hsu227641.77
Zeng-Yuan Wu360.43