Abstract | ||
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•We propose an approach to characterize the context of a business process activity in a given domain through conceptual models structured in layers.•We contribute to the literature on organizational process flexibility through a proposal for context representation associated to the process.•We demonstrate the feasibility and applicability of our approach through a case study.•Our work has implications for the strategic management of organizations, by providing a metamodel that provides informational support to decision-makers about when, where and why business processes need to be adapted. |
Year | DOI | Venue |
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2014 | 10.1016/j.compind.2014.07.005 | Computers in Industry |
Keywords | DocType | Volume |
Business process,Context,Situation,Business process adaptation | Journal | 65 |
Issue | ISSN | Citations |
8 | 0166-3615 | 12 |
PageRank | References | Authors |
0.57 | 20 | 4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Talita da Cunha Mattos | 1 | 17 | 1.02 |
Flávia Maria Santoro | 2 | 312 | 47.15 |
K. Revoredo | 3 | 110 | 22.85 |
Vanessa Tavares Nunes | 4 | 81 | 6.78 |