Paper Info
Title
Facilitating enterprise application integration adoption: An empirical analysis of UK local government authorities.
Abstract
local government authorities (LGAs) are organised around operational structures with business processes spanning within departments and across other government organisations. In such an organisational setting, the harmonisation of Information Technology (IT) operations, integration of cross-departmental processes and the underlying Information Systems (IS) signifies a challenge in delivering integrated services. This paper attempts to explore enterprise application integration (EAI) adoption in the UK local government authorities (LGAs). Despite the hype of EAI adoption in private domain, its application in LGAs is inadequate as there is a lack of adoption models/frameworks that can be used by the public sector. The context of the study is to consider the transformation of IT infrastructure management and operations with EAI technologies. The empirical findings, generated through a detailed case analysis, manifestly exemplify that EAI predominantly acts as a 'back-office' technology that facilitates operations by developing a flexible and maintainable integrated IT infrastructure. Our proposed framework is believed to be imperative and unique as it provides a more systematic way to examine the adoption of integration technologies, extends the established norms for EA! adoption by utilising a prioritisation technique to classify the importance of factors. The contribution of the research extends the literature on EAI and identifies theoretical and practical opportunities that facilitate LGAs in their decision-making process to produce more robust proposals for EAI adoption. (C) 2012 Elsevier Ltd. All rights reserved.
Year
DOI
Venue
2013
10.1016/j.ijinfomgt.2012.06.001
International Journal of Information Management
Keywords
Field
DocType
LGA,EAI,Integration,IT infrastructure operations,Adoption lifecycle phases,Mapping,Prioritisation
Information system,Enterprise application integration,Business process,Local government,Information technology,Knowledge management,Information technology management,Engineering,Public sector,Government
Journal
Volume
Issue
ISSN
33
1
0268-4012
Citations 
PageRank 
References 
8
0.44
38
Authors
3
Name
Order
Citations
PageRank
Muhammad Mustafa Kamal110111.96
Ray Hackney242136.94
Maged Ali3509.00