Name
Title | ||
|---|---|---|
A conceptual model and technological support for organizational knowledge management. |
Abstract | ||
|---|---|---|
Knowledge Management (KM) models proposed in the literature do not take into account all necessary aspects for effective knowledge management. First, to address this issue, this paper presents a set of requirements that any KM model or initiative should take into account to cover all aspects implied in knowing processes. These requirements were identified through a critical and evolutionary analysis of KM. Second; the paper presents a new distributed KM Conceptual Model whose building blocks are the knowledge activities involved in knowing processes. These activities are: knowledge creation, knowledge sharing, and knowledge representation and retrieval. This model provides a holistic view of KM whose purpose is helping managers understand the scope of this initiative, and supplying a guide for research and implementation in organizations. In this sense, the model presents KM as a highly social rather than technological process. Third; the paper briefly describes an architecture to provide a technological support for knowledge representation and retrieval activities of the proposed KM Conceptual Model. This architecture allows implementing a distributed organizational memory that helps to represent the knowledge context through an ontological model, providing a local perspective of each knowledge domain within the organization. Strategies for knowledge annotation, knowledge retrieval, and ontology evolution are briefly described and results of preliminary performance analysis are shown. Finally; based on the available literature, a comparative analysis of different KM models shows their adequacy for previously presented requirements. |
Year | DOI | Venue |
|---|---|---|
2014 | 10.1016/j.scico.2013.12.012 | Science of Computer Programming |
Keywords | Field | DocType |
Knowledge management,Knowledge management model,Distributed organizational memory,Semantic information retrieval,Ontology evolution | Body of knowledge,Knowledge integration,Knowledge sharing,Domain knowledge,Computer science,Personal knowledge management,Knowledge management,Knowledge value chain,Organizational learning,Knowledge engineering | Journal |
Volume | Issue | ISSN |
95 | P1 | 0167-6423 |
Citations | PageRank | References |
7 | 0.45 | 36 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Mariel Alejandra Ale | 1 | 16 | 2.12 |
| Carlos Manuel Toledo | 2 | 9 | 1.50 |
| Omar Chiotti | 3 | 173 | 25.87 |
| María Rosa Galli | 4 | 42 | 7.89 |