Title
Estimating returns to training in the knowledge economy: a firm-level analysis of small and medium enterprises
Abstract
The ongoing digitization of multiple industries has drastically reduced the half-life of skills and capabilities acquired by knowledge workers through formal education. Thus, firms are forced to make significant ongoing investments in training their employees to remain competitive. Existing research has not examined the role of training in improving firm-level productivity of knowledge firms. This paper provides an innovative econometric framework to estimate returns to such employee training investments made by firms. We use a panel dataset of small- to medium-sized Indian IT services firms and assess how training enhances human capital, a critical input for such firms, thereby improving firm revenues. We use econometric approaches based on optimization of the firm's profit function to eliminate the endogenous choice of inputs common in production function estimations. We find that an increase in training investments is significantly linked to an increase in revenue per employee. Further, marginal returns to training are increasing firm size. Therefore, relatively speaking, large firms benefit more from training. For the median company in our data, we find that a dollar invested in training yields a return of $4.67, and this effect approximately grows 2.5 times for the 75th percentile-sized firm. A variety of robustness checks, including the use of data envelopment analysis, are used to establish the veracity of our results.
Year
DOI
Venue
2014
10.25300/MISQ/2014/38.3.06
MIS Quarterly
Keywords
Field
DocType
roi of training,it services,nonlinear growth,productivity,human capital,human resources management
Revenue,Small and medium-sized enterprises,Human resource management,Economics,Digitization,Knowledge economy,Knowledge management,Data envelopment analysis,Human capital,Labour economics,Industrial organization,Liberian dollar
Journal
Volume
Issue
ISSN
38
3
0276-7783
Citations 
PageRank 
References 
0
0.34
9
Authors
4
Name
Order
Citations
PageRank
Amit Mehra1855.61
Nishtha Langer2464.13
Ravi Bapna363160.76
Ram Gopal442929.01