Paper Info
Title
Developing requirements for a mobile app to support citizens in dealing with ticks and tick bites via end-user profiling.
Abstract
Tick bites and tick-borne infections are an increasingly large problem. There is a wide range of precautions that citizens can take, but compliance is low. Mobile technology can offer a solution here, as they allow citizens to access health information in context. In this article, we discuss the development of requirements for a mobile app to support citizens in dealing with ticks and tick bites. First, we identified organizational stakeholders based on relevant protocols, and primary end-users via a systematic risk determination procedure. Then, we profiled end-users based on 25 in-depth interviews. We consulted organizational stakeholders via a focus group. The mobile app should primarily motivate citizens to check themselves for tick bites after visiting a risk area. The app should also include a tick radar, alerts to remind people to check for tick bites, and the possibility to document tick bites. Our experiences underline the necessity of thoroughly investigating the designated end-users and their context of use in order to tailor preventive health advice, and we demonstrate how this can be done. Finally, this case shows the need to create persuasive health technology in order to maximize citizen compliance.
Year
DOI
Venue
2015
10.1177/1460458213496419
HEALTH INFORMATICS JOURNAL
Keywords
Field
DocType
design,infection prevention,Lyme borreliosis,mobile health technology,requirements,ticks
Mobile technology,Mobile app,Internet privacy,End user,Health technology,Computer security,Profiling (computer programming),Knowledge management,Tick,Medicine,Focus group,Health information
Journal
Volume
Issue
ISSN
21.0
1.0
1460-4582
Citations 
PageRank 
References 
0
0.34
2
Authors
5
Name
Order
Citations
PageRank
Lex van Velsen113915.58
Desirée J M A Beaujean2151.97
Jobke Wentzel300.34
Jim E Van Steenbergen400.34
Julia E. W. C. van Gemert-Pijnen5688.71