Name
Title | ||
|---|---|---|
A Study of user-centric service model and user satisfaction analysis for information service. |
Year | Venue | Field |
|---|---|---|
2009 | J. Inform. and Commun. Convergence Engineering | Service design,Service level objective,Service quality,Computer science,Knowledge management,Service provider,Service level requirement,Service desk,Computer user satisfaction,Service delivery framework |
DocType | Volume | Issue |
Journal | 7 | 2 |
Citations | PageRank | References |
0 | 0.34 | 1 |
Authors | ||
2 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Chang-Su Kim | 1 | 8 | 3.84 |
| Hoe-Kyung Jung | 2 | 25 | 8.07 |