Title
Exploiting reviewers' comment histories for sentiment analysis
Abstract
Sentiment analysis is used to extract people's opinion from their online comments in order to help automated systems provide more precise recommendations. Existing sentiment analysis methods often assume that the comments of any single reviewer are independent of each other and so they do not take advantage of significant information that may be extracted from reviewers' comment histories. Using psychological findings and the theory of negativity bias, we propose a method for exploiting reviewers' comment histories to improve sentiment analysis. Furthermore, to use more fine-grained information about the content of a review, our method predicts the overall ratings by aggregating sentence-level scores. In the proposed system, the Dempster-Shafer theory of evidence is utilized for score aggregation. The results from four large and diverse social Web datasets establish the superiority of our approach in comparison with the state-of-the-art machine learning techniques. In addition, the results show that the suggested method is robust to the size of training dataset.
Year
DOI
Venue
2014
10.1177/0165551514522734
Journal of Information Science
Keywords
DocType
Volume
the theory of negativity bias,dempster-shafer theory of evidence,opinion mining,sentiment analysis,sentiment detection
Journal
40
Issue
ISSN
Citations 
3
0165-5515
12
PageRank 
References 
Authors
0.50
33
3
Name
Order
Citations
PageRank
Mohammad Ehsan Basiri126113.71
Nasser Ghasem-Aghaee2120.84
Ahmad Reza Naghsh-Nilchi312311.41