Name
Abstract | ||
|---|---|---|
•This paper explores influence of IT investment on hospital efficiency and quality.•There is a direct effect of IT investment on service quality in hospitals.•There is a moderating effect of quality on operational efficiency in hospitals.•There is a U-shaped relationship between IT investments and operational efficiency.•IT investments have diminishing returns beyond a certain point. |
Year | DOI | Venue |
|---|---|---|
2015 | 10.1016/j.eswa.2014.12.019 | Expert Systems with Applications |
Keywords | Field | DocType |
Information technology,Operations management,Hospital,Efficiency,Quality | Health care,Actuarial science,Service quality,Computer science,Information technology,It investment,Artificial intelligence,Diminishing returns,Industrial organization,Operational efficiency,Machine learning | Journal |
Volume | Issue | ISSN |
42 | 12 | 0957-4174 |
Citations | PageRank | References |
0 | 0.34 | 14 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Roya Gholami | 1 | 63 | 6.13 |
| Dolores Añón Higón | 2 | 23 | 2.40 |
| Ali Emrouznejad | 3 | 664 | 59.69 |