Title
Fluid Grouping: Quantifying Group Engagement around Interactive Tabletop Exhibits in the Wild
Abstract
Interactive surfaces are increasingly common in museums and other informal learning environments where they are seen as a medium for promoting social engagement. However, despite their increasing prevalence, we know very little about factors that contribute to collaboration and learning around interactive surfaces. In this paper we present analyses of visitor engagement around several multi-touch tabletop science exhibits. Observations of 629 visitors were collected through two widely used techniques: video study and shadowing. We make four contributions: 1) we present an algorithm for identifying groups within a dynamic flow of visitors through an exhibit hall; 2) we present measures of group-level engagement along with methods for statistically analyzing these measures; 3) we assess the effect of observational techniques on visitors' engagement, demonstrating that consented video studies do not necessarily reflect visitor behavior in more naturalistic circumstances; and 4) we present an analysis showing that groups of two, groups with both children and adults, and groups that take turns spend longer at the exhibits and engage more with scientific concepts.
Year
DOI
Venue
2015
10.1145/2702123.2702231
CHI
Keywords
Field
DocType
group and organization interfaces,quantitative methods,museums,learning,multi-touch tabletops
Informal learning,Computer science,Human–computer interaction,Social engagement,Visitor pattern,Multimedia
Conference
Citations 
PageRank 
References 
17
0.70
20
Authors
9
Name
Order
Citations
PageRank
Florian Block112610.56
James Hammerman2171.04
Michael S. Horn383756.12
Amy Spiegel4170.70
Jonathan Christiansen5170.70
Brenda Caldwell Phillips6542.98
Judy Diamond7944.86
E. Margaret Evans8944.86
Chia Shen92363173.40