Title
Modelling User Experience in Human-Robot Interactions.
Abstract
In human-human interaction, the participants' multimodal behaviour has impact on the interaction as a whole, and similarly in spoken human-robot interactions, the interlocutors' multimodal signals seem to correlate with the user's experience and impressions of the interaction. We explored in more detail how some aspects of multimodal behaviour (gazing, facial expressions, body posture) can predict the user's evaluation of the robot's behaviour (Responsiveness, Expressiveness, Interface, Usability, Overall impression). The results indicate that the user's assessment concerning the evaluation categories Interface and Usability, and to some extent the categories Expressiveness and Overall correlate with their behaviour in a statistically significant manner. The work contributes to our understanding of how the interlocutors' engagement and active participation relate to their assessment of the success of communication, and points towards automating evaluation of human-robot interactions.
Year
DOI
Venue
2014
10.1007/978-3-319-15557-9_5
Lecture Notes in Artificial Intelligence
Keywords
Field
DocType
Multimodal human-robot interaction,Evaluation,User experience
User experience design,Computer science,Usability,Speech recognition,Human–computer interaction,Body posture,Facial expression,Robot,Human–robot interaction,Expressivity
Conference
Volume
ISSN
Citations 
8757
0302-9743
1
PageRank 
References 
Authors
0.35
9
2
Name
Order
Citations
PageRank
Kristiina Jokinen127740.85
Graham Wilcock23815.03