Paper Info
Title
Pervasive Computing Technologies For Retail In-Store Shopping
Abstract
Retailers are constantly in search for ways to enhance customer satisfaction so as to differentiate with the competition and increase revenue. This paper describes an in-store commerce server implementation that leverages pervasive computing technologies to redefine the in-store shopping experience. The server evolves the existing point-of-sale systems into a store integration platform complete with reusable in-store solution building blocks. The paper illustrates how customer touch points such as cart-mounted web pads can be supported to enable location-sensitive, personalized shopping assistance, and incremental self-checkout. New collaborative shopping paradigms can be created by service-oriented process choreography with other sales channels.
Year
DOI
Venue
2005
10.1109/PERSER.2005.1506399
International Conference on Pervasive Services 2005, Proceedings
Keywords
Field
DocType
retail commerce, pervasive computing, in-store, multi-channel, location sensitive, web pad, point-of-sales, collaborative shopping, service-oriented architecture
Revenue,Broadcasting,Customer satisfaction,World Wide Web,Communication channel,Choreography,Ubiquitous computing,Engineering,Integration platform,Service-oriented architecture
Conference
Citations 
PageRank 
References 
2
0.42
3
Authors
4
Name
Order
Citations
PageRank
Jih-shyr Yih1349.70
Florian Pinel218420.05
Yew-Huey Liu313113.41
Trieu C. Chieu417417.87