Name
Abstract | ||
|---|---|---|
Enterprise search is a growing industry: A recent report from the EU states the total revenue of EU-headquartered search vendors between 100 and 200 million Euros. However, enterprise search seems to be widely ignored by the academic information systems (IS) community. Little is known about user-adoption aspects of enterprise search, as almost no academic case studies and very few user evaluations are reported, leaving the topic more or less in hand of practitioners. A preliminary literature review reveals enterprise search user-aspects and especially perceived overall helpfulness as under-investigated subjects. The following paper provides insights into a qualitative study involving ten engineers from automotive and rail industry. While observing them using a piloted enterprise search engine, the authors report qualitative findings on how engineers apply enterprise search on project-relevant documents. With this paper, the authors want to contribute to the user-centered investigation of enterprise search and intranet search behavior and highlight the importance of scientific user studies in enterprise search. |
Year | DOI | Venue |
|---|---|---|
2014 | 10.1145/2637748.2638425 | I-KNOW |
Keywords | Field | DocType |
enterprise search,types of systems,usefulness,human factors,adoption,knowledge management,user study,measurement,implementation,management | Enterprise system,Enterprise architecture,Integrated enterprise modeling,Enterprise software,Knowledge management,Enterprise information system,Search analytics,Enterprise planning system,Engineering,Enterprise data management | Conference |
Citations | PageRank | References |
1 | 0.36 | 21 |
Authors | ||
6 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Alexander Stocker | 1 | 122 | 29.34 |
| Markus Zoier | 2 | 1 | 1.04 |
| Selver Softic | 3 | 63 | 13.17 |
| Stefan Paschke | 4 | 1 | 0.70 |
| Heimo Bischofter | 5 | 1 | 0.36 |
| roman kern | 6 | 350 | 45.08 |