Title
Information Security Incident Management: Planning for Failure
Abstract
This paper reports on an interview study on information security incident management that has been conducted in organizations operating industrial control systems that are highly dependent on conventional IT systems. Six distribution service operators from the power industry have participated in the study. We have investigated current practice regarding planning and preparation activities for incident management, and identified similarities and differences between the two traditions of conventional IT systems and industrial control systems. The findings show that there are differences between the IT and ICS disciplines in how they perceive an information security incident and how they plan and prepare for responding to such. The completeness of documented plans and procedures for incident management varies. Where documentation exists, this is in general not well-established throughout the organization. Training exercises with specific focus on information security are rarely performed. There is a need to create amore unified approach to information security incident management in order for the power industry to be sufficiently prepared to meet the challenges posed by Smart Grids in the near future.
Year
DOI
Venue
2014
10.1109/IMF.2014.10
IMF
Keywords
Field
DocType
industrial control systems, information security, information technology, incident management, power industry, smart grids,information security,industrial control systems,information technology,failure analysis,control systems,power industry,interviews,organizations,smart grids,incident management
Incident management (ITSM),ITIL security management,Standard of Good Practice,Information technology,Information security,Knowledge management,Industrial control system,Information security management,Security information and event management,Process management,Business
Conference
ISSN
Citations 
PageRank 
2158-1339
6
0.59
References 
Authors
8
3
Name
Order
Citations
PageRank
Maria B. Line17710.41
Inger Anne Tøndel212020.81
Martin Gilje Jaatun348263.81