Paper Info
Title
Design aspects of Software as a Service to enable e-Business through Cloud platform
Abstract
As a typical form of Cloud service, Software as a Service(SaaS) has been leading the adoption of Cloud to enable e-Business by the industries. There are growing number of SaaS services which could provide different aspects of capability enabling business to leverage Cloud platform to run and manage business processes, such as customer relationship management, supply chain management, finance and accounting. However the design aspects of building effective SaaS services and corresponding platform to enable e-Business have not been studied before to guide research and development activities from both business and technical perspectives. This paper studies the reference models, architecture and related technical implications of SaaS value chain and operation models, etc. Sample applications and related technical solutions are summarized to demonstrate how these patterns could be instantiated in real business environment. © 2010 IEEE.
Year
DOI
Venue
2010
10.1109/ICEBE.2010.52
ICEBE
Keywords
Field
DocType
e business,investments,software as a service,customer relationship management,cloud computing,computer architecture,reference model,value chain,saas,cloud services,supply chain management,business process,business processes
Customer relationship management,Electronic business,Business process,Reference model,Computer science,Knowledge management,Software as a service,Software,Supply chain management,Marketing,Process management,Cloud computing
Conference
Volume
Issue
ISSN
null
null
null
Citations 
PageRank 
References 
2
0.47
7
Authors
7
Name
Order
Citations
PageRank
Wei Sun153175.97
Changjie Guo2253.90
Zhongbo Jiang3192.93
Xin Zhang4333.02
Ning Duan562.66
Ying Huang615214.17
Yue Da Xiong720.47