Paper Info
Title
Introduction to Service Science Minitrack
Abstract
Service Science is the interdisciplinary study of service systems, economic entities connected by value co creation relationships. Service science integrates methods from analysis, design, and more to understand value creation phenomena generally and to improve service systems specifically. The Service Science minitrack, which was called Service Science, Management, and Engineering (SSME) minitrack since 2008 (HICSS-41), was renamed to \"Service Science\" starting from HICSS-48 (2015) to respond to the evolving composition of disciplines in service science. The topics of research in service science include service process modeling, service delivery management, service innovation and design, IT service, service technologies, and issues specific to various service sectors. This minitrack aims to fit research into the novel theoretical framework of the service system, and ultimately to contribute to development of service science itself.
Year
DOI
Venue
2015
10.1109/HICSS.2015.165
HICSS
Keywords
Field
DocType
economics,cultural differences,design methodology,project management
Service design,Service (economics),Computer science,Service system,Service innovation,Knowledge management,Design methods,Service product management,Management science,Service delivery framework,Project management
Conference
ISSN
Citations 
PageRank 
1530-1605
0
0.34
References 
Authors
0
3
Name
Order
Citations
PageRank
Fu-ren Lin157659.59
P.P. Maglio232436.09
Michael J. Shaw31365153.46