Paper Info
Title
What stakeholders need to know about requirements
Abstract
Working with requirements is a knowledge-intensive task. Stakeholders need various information, e.g., for understanding or negotiating the requirements. To understand the information needs of stakeholders we conducted two case studies and interviewed 6 stakeholders. We identified 26 unique information needs, which we represented as questions asked by stakeholders such as “Are there redundant requirements?” or “How did other stakeholders prioritize the requirements”. We grouped the needs into five situations in which they were encountered. These were defining, understanding, evaluating, negotiating, and planning requirements. We then surveyed 307 practitioners to quantify the frequencies of these needs and assess how well current tools satisfy them. About 60% of the respondents confirmed that they frequently encounter the needs while their tool support was poor or absent. Requirements engineers and experienced stakeholders were particularly unsatisfied with their tools. The largest gap between the importance of the information and the degree of tool support could be detected for information about the opinions of other stakeholders and conflicting preferences while understanding and negotiating requirements.
Year
DOI
Venue
2014
10.1109/EmpiRE.2014.6890118
Empirical Requirements Engineering
Keywords
Field
DocType
systems analysis,information needs,knowledge-intensive task,redundant requirements,requirements evaluation,requirements negotiation,requirements planning,requirements prioritization,requirements understanding,stakeholders,tool support
Information needs,Knowledge management,Requirements analysis,Requirements elicitation,Requirements management,Business requirements,Requirement prioritization,Engineering,Needs analysis,Vision document
Conference
ISSN
Citations 
PageRank 
2329-6348
5
0.45
References 
Authors
5
3
Name
Order
Citations
PageRank
Walid Maalej12026.71
Zijad Kurtanovic250.45
Alexander Felfernig31121110.93