Title
Message sequencing of rational and emotional appeals: A study on consumer brand and product attitudes
Abstract
Message sequencing is a promising area of research. This study sheds light on consumer attitudinal responses, namely attitudes toward the corporate and product brand, by examining the effects of sequencing rational and emotional appeals in marketing messages. Using a between-subjects experiment and a stratified random sample, the study found that using an emotional-rational message sequence produces more favorable product brand attitudes among consumers as compared to using a rational-emotional message sequence. However, message sequencing had no significant effects on consumers' attitudes toward the corporate brand. Implications, limitations, and future research directions from the study's findings are discussed.
Year
DOI
Venue
2014
10.1109/IEEM.2014.7058863
Industrial Engineering and Engineering Management
Keywords
DocType
ISSN
consumer behaviour,consumer brand,emotional appeals,marketing,message sequencing,product attitudes,rational appeals,Corporate brand attitudes,Emotional appeals,Message sequencing,Product brand attitudes,Rational appeals
Conference
2157-3611
Citations 
PageRank 
References 
0
0.34
0
Authors
3
Name
Order
Citations
PageRank
Weng Marc Lim1215.50
Pei-lee Teh26610.79
Pervaiz K. Ahmed3458.34