Abstract | ||
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Smart commerce is an evolution of ecommerce that aims at providing an enhanced and holistic customer experience by tying together cloud, social media, analytics, and back-end enterprise systems. With the emergence of service-oriented architectures (SOA), enterprise systems functionality has become available as enterprise services that can be provided on-demand via the Internet. Mobile access to enterprise systems via smart phones and tablets has created new opportunities for enhancing customer value. In order to fully leverage these developments, organizations must develop new solutions that extend existing enterprise systems by integration of enterprise systems with mobile devices and other applications. In this paper, we present a prototype smart commerce solution that demonstrates the use of a composite application that integrates the order process in SAP ERP with mobile device, cloud, social media and analytics. |
Year | DOI | Venue |
---|---|---|
2014 | 10.1109/CBI.2014.17 | CBI), 2014 IEEE 16th Conference |
Keywords | Field | DocType |
cloud computing,electronic commerce,enterprise resource planning,mobile computing,service-oriented architecture,social networking (online),Internet,SAP ERP,SOA,back-end enterprise systems,cloud computing,customer experience,customer value,e-commerce,enterprise system functionality,mobile devices,service-oriented architectures,smart commerce,smart phones,social analytics,social media,tablets,ERP,composite application,enterprise systems,mobility,smart commerce,social media | Enterprise application integration,Enterprise system,World Wide Web,Computer science,Enterprise software,Enterprise systems engineering,Enterprise information system,Enterprise planning system,Enterprise integration,Enterprise life cycle,Process management | Conference |
Volume | ISSN | Citations |
2 | 2378-1963 | 0 |
PageRank | References | Authors |
0.34 | 2 | 2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Venky Shankararaman | 1 | 34 | 13.00 |
Lum Eng Kit | 2 | 1 | 1.06 |