Title
QoE management in emerging multimedia services
Abstract
The realization of the paradigm of Internet anywhere, anytime and any-device and the diffusion of end-user multimedia devices with powerful and userfriendly capabilities, such as smartphones/PDAs, tablet PCs, mobile gaming terminals, and ebook readers, are leading to the proliferation of a wide range of emerging multimedia services, including immersive environments, mobile online gaming, 3D virtual world, book/newspaper consumption, social networking, and IPTV applications, just to cite a few. Some of these services have already reached a major market success, such as the case of newspaper/magazine mobile readers and smartphone multimedia apps. Their success has been achieved especially because a user-centric approach has been followed to design the whole process of content production, service activation, content consumption, service management, and updating. Indeed, the quality of the user experience, the perceived simplicity of accessing and interacting with systems and services, and the effective and acceptable hiding of the complexity of underlying technologies are determining factors for success or failure of these novel services.
Year
DOI
Venue
2012
10.1109/MCOM.2012.6178829
Communications Magazine, IEEE
Keywords
Field
DocType
service management,mobile communication,user experience,mobile computing,internet,social network,quality of service
Mobile computing,User experience design,Service management,World Wide Web,Computer science,Computer network,Quality of service,User Friendly,IPTV,Multimedia,Mobile telephony,The Internet
Journal
Volume
Issue
ISSN
50
4
0163-6804
Citations 
PageRank 
References 
9
0.58
0
Authors
4
Name
Order
Citations
PageRank
Luigi Atzori12564158.26
Chang Wen Chen22973263.89
Tasos Dagiuklas338150.51
h r wu4534.67