Title
Business Process Optimization in Cross-Company Service Networks: Architecture and Maturity Model
Abstract
Today, a company's service processes are interwoven with external services and customers. In these cross-company service networks, partners are interchangeable and market conditions may shift rapidly. Thus, a need for business process optimization arises, though conventional approaches often cannot be used as company's IT is not process centered. To achieve business process optimization in existing distributed infrastructures, we propose the modular aPro reference architecture, which builds upon existing components. Based on the architecture, we develop a maturity model for process optimization, which may be used to assess the need for change and select necessary measures.
Year
DOI
Venue
2012
10.1109/SRII.2012.84
SRII Global Conference
Keywords
Field
DocType
business data processing,distributed processing,software architecture,IT,business process optimization,cross-company service network,distributed infrastructure,external service,maturity model,modular aPro reference architecture,Internet of services,business process lifecycle,business process optimization,process monitoring,services processes
Artifact-centric business process model,Business process management,Business process,Computer science,Process modeling,Business process modeling,Business process discovery,Business architecture,Business Process Model and Notation,Process management
Conference
ISSN
ISBN
Citations 
2166-0778 E-ISBN : 978-0-7695-4770-1
978-0-7695-4770-1
2
PageRank 
References 
Authors
0.38
9
3
Name
Order
Citations
PageRank
Falko Koetter1378.45
Anette Weisbecker220234.72
Thomas Renner331.06