Title
Synergizing people, process, and technology to motivate knowledge sharing and collaboration Industry case study
Abstract
Intel is the world's largest Semiconductor chip manufacturing company with over 95,000 employees and 164 sites in 63 countries across the globe. Not only does Intel's IT group keep Intel's business operations running, it also contributes to Intel's business transformation via user experience research and architecture path finding for leading edge technologies. IT sees social computing as a strategic way to improve collaboration, foster innovation, and facilitate learning. Our research has identified the best opportunities for using social computing and other technologies to boost collaboration and productivity across Intel. To keep achieving maximum benefit from its collaboration efforts, Intel IT continues to invest in social capabilities and also partners with Intel HR to help address cultural and motivational barriers. Beyond improving personal productivity, we are looking to enable efficiency in Intel's business divisions for product design, manufacturing, and sales, through the use of cutting-edge social technologies, including social analytics, immersive video/sketching, federated identity and access management, and cross system activity stream aggregation. Our goal is to continue to transform collaboration across Intel into a seamless and unified experience that brings together relevant information, people, and business intelligence to fully support employee and business workflows.
Year
DOI
Venue
2013
10.1109/CTS.2013.6567200
Collaboration Technologies and Systems
Keywords
Field
DocType
business data processing,competitive intelligence,groupware,human resource management,innovation management,knowledge management,manufacturing data processing,personnel,product design,productivity,semiconductor industry,workflow management software,Intel HR,Intel business division,Intel business operations,Intel business transformation,access management,architecture path finding,business intelligence,business workflow,collaboration,cross system activity stream aggregation,cultural barriers,cutting-edge social technology,employee,immersive video,innovation,knowledge sharing,leading edge technology,learning,motivational barriers,personal productivity,product design,sales,semiconductor chip manufacturing company,sketching,social analytics,social capability,social computing,user experience research,activity stream aggregation,business intelligence,business workflow,collaboration,expertise finding,future of work,immersive video,innovation,knowledge management,knowledge worker,recommendation engine,social analytics,social computing,unified user experience,workforce transformation
Knowledge sharing,Business operations,Computer science,Knowledge management,Federated identity,Innovation management,Social computing,Business intelligence,Business transformation,Social analytics
Conference
ISBN
Citations 
PageRank 
978-1-4673-6403-4
1
0.34
References 
Authors
4
1
Name
Order
Citations
PageRank
Cynthia Pickering112811.26