Title
How can knowledge management improve the Tendering process in railway transport
Abstract
Product-line development in railway context is challenged by the heterogeneity of the railway market, as a consequence of the fact that the reference solution cannot perfectly match each customer demand. Therefore, a process of further adapting the reference solution is necessary and this adaptation starts with the Tendering phase which thus becomes one of the most critical of a product life-cycle. A study carried out in the company A revealed that knowledge management could bring further improvements to the Tendering, in particular as regard to knowledge primordial for this process, which we generically call “intangibles” and to knowledge sharing. In this context, we think that knowledge management should be joined to organizational learning to support the Tendering process. Furthermore, we want to build a dedicated workspace to respond to these needs. In this paper we explain how knowledge management can contribute to the enhancement of the Tendering process in the company A and we propose an approach to support knowledge management and organizational learning through a dedicated workspace.
Year
DOI
Venue
2011
10.1109/CSCWD.2011.5960212
Computer Supported Cooperative Work in Design
Keywords
Field
DocType
knowledge management,organisational aspects,product life cycle management,railway industry,tendering,transportation,customer demand,knowledge management,knowledge primordial,organizational learning,product life-cycle,product-line development,railway market,railway transport,tendering process,Knowledge management,intangibles,organisational learning,organisational memory,product-line development,tacit knowledge
Ontology (information science),Product life-cycle management,Knowledge sharing,Computer science,Workspace,Knowledge management,Organizational learning,Tacit knowledge,Procurement,Product lifecycle
Conference
ISBN
Citations 
PageRank 
978-1-4577-0386-7
1
0.35
References 
Authors
4
3
Name
Order
Citations
PageRank
Diana Penciuc193.39
Van Den Abeele, D.V.D.210.35
Marie-Helene Abel3143.06