Paper Info
Title
Gathering, structuring and describing information needs in home care: a method for requirements exploration in a "gray area".
Abstract
The aim of our research is to develop a method for "requirements exploration"-gathering, structuring and describing requirements for information systems in previously weakly understood areas. In health care, information systems are usually developed for a single organization, or for information flow from one organization to another. In our case domain, multi-professional and multi-organizational home care, this approach is not very helpful. Moreover, home care takes place in "no-man's-land"; outside the organizations' infrastructure, in the customer's home, and technology is used scarcely. In this paper, we describe how information requirements were explored in this scantly understood domain by using an activity-theoretical approach. We also explain how this approach served our purposes. The method proved useful in grasping the network of activities and the information needs. The holistic nature of the method was particularly important, since technology is not the only solution to the needs we discovered.
Year
Venue
Keywords
2004
STUDIES IN HEALTH TECHNOLOGY AND INFORMATICS
systems analysis,information system,work,home care services,home nursing,health services for the aged
Field
DocType
Volume
Health care,Information system,Information flow (information theory),Data mining,Information needs,Knowledge management,Structuring,Medicine,Gray (unit)
Conference
107
Issue
ISSN
Citations 
Pt 2
0926-9630
6
PageRank 
References 
Authors
0.73
2
5
Name
Order
Citations
PageRank
Marika Toivanen191.19
Heidi Häkkinen2202.53
Anne Eerola3122.22
Mikko Korpela420937.33
Anja Mursu512111.81