Title
Mining Shoppers Data Streams to Predict Customers Loyalty
Abstract
For a consumer brand, the most valuable customers are those who return after this purchase. Therefore, we want to know if it is possible to predict which shoppers will buy a new item with enough purchase history. Fortunately, while dealing with Big Data and with data streams in particular, it is a common practice to summarize or aggregate customers' transaction history to the periods of few months. As an outcome, we compress the given huge volume of data, and transfer the data stream to the standard rectangular format. Consequently, we can explore a variety of practically or theoretically motivated tasks. For example, we can rank the given field of customers in accordance to their loyalty or intension to repurchase in the near future. This objective has very important practical application. It leads to preferential treatment of the right customers. We tested our model (with competitive results) online during Kaggle-based Acquire Valued Shoppers Challenge in 2014.
Year
DOI
Venue
2015
10.1109/ISKE.2015.28
2015 10th International Conference on Intelligent Systems and Knowledge Engineering (ISKE)
Keywords
DocType
ISSN
Big Data,data aggregation,classification and regression,customer loyalty,business informatics
Conference
2164-2508
Citations 
PageRank 
References 
1
0.36
10
Authors
3
Name
Order
Citations
PageRank
Vladimir Nikulin19917.28
Tian-Hsiang Huang2506.12
jiande lu310.36