Title
Analysis of Questionnaire Results in the Use of BP and ND in Public Administration
Abstract
Abstract The goal of effective public administration is to provide qualitative services to citizens. Due to the increasing use of information and communication technologies ICT, e-government is one of the possible solutions in achieving this goal. This solution includes a good understanding and management of the existing business processes, the use of normative documents and the effective use of information systems in public administration. To get the current view of all mentioned necessary components, the questionnaire was made. This paper is devoted to the analysis of questionnaire results. As a result of the analysis, hypotheses for further study are set.
Year
DOI
Venue
2014
10.1515/acss-2014-0019
Appl. Comput. Syst.
Keywords
DocType
Volume
Business process (BP), compliance, document management system (DMS), information system (IS), modeling, normative document (ND), quality management system (QMS)
Journal
16
Issue
ISSN
Citations 
1
2255-8683
0
PageRank 
References 
Authors
0.34
4
4
Name
Order
Citations
PageRank
larisa survilo100.34
Ilze Buksa252.17
Andrejs Gaidukovs332.44
Vira Shendryk475.03