Title
Leveraging Textual Information for Improving Decision-Making in the Business Process Lifecycle
Abstract
Business process implementations fail, because requirements are elicited incompletely. At the same time, a huge amount of unstructured data is not used for decision-making during the business process lifecycle. Data from questionnaires and interviews is collected but not exploited because the effort doing so is too high. Therefore, this paper shows how to leverage textual information for improving decision making in the business process lifecycle. To do so, text mining is used for analyzing questionnaires and interviews.
Year
DOI
Venue
2015
10.1007/978-3-319-19857-6_48
Smart Innovation Systems and Technologies
Keywords
DocType
Volume
Decision-making,Bpm,Process interviews,Text mining,Context data
Conference
39
ISSN
Citations 
PageRank 
2190-3018
4
0.44
References 
Authors
23
6
Name
Order
Citations
PageRank
Rainer Schmidt127429.67
michael mohring240.44
ralfchristian harting340.44
Alfred Zimmermann4254.64
j heitmann540.44
franziska blum640.44