Title
How Complaint Handling Procedures Influence Consumer Decisions to Shop Online?
Year
Venue
Keywords
2014
Bled eConference
e business
Field
DocType
Citations 
Complaint system,Electronic business,Advertising,Complaint,Purchasing,Marketing,Consumer confidence index,Business
Conference
1
PageRank 
References 
Authors
0.37
6
2
Name
Order
Citations
PageRank
chin eang ong141.85
Caroline Chan2627.41