Title
E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks
Abstract
After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularly significant given the various related challenges that governments have faced over the years when implementing e-government initiatives. Hence, the aim of this paper is to undertake a comprehensive analysis of relevant literature addressing these issues using a systematic review of 132 studies identified from the Scopus online database and Google Scholar together with a manual review of relevant papers from journals dedicated to electronic government research such as Electronic Government, an International Journal (EGIJ), International Journal of Electronic Government Research (IJEGR) and Transforming Government: People, Process, and Policy (TGPPP). The overall review indicated that although a large number of papers discuss costs, opportunities, benefits and risks, treatment of these issues have tended to be superficial. Moreover, there is a lack of empirical studies which can statistically evaluate the performance of these constructs in relation to the various e-government systems. Therefore, this research would help governments to better analyse the impact of costs, opportunities, benefits and risks on the success of e-government systems and its pre-adoption from an implementation perspective.
Year
DOI
Venue
2015
10.1007/s10796-013-9472-3
Information Systems Frontiers
Keywords
Field
DocType
Costs,Opportunities,Benefits,Risks,COBRA,e-government
Online database,E-Government,Systematic review,Public relations,Computer science,Scopus,Management science,Empirical research,Marketing,Government
Journal
Volume
Issue
ISSN
17
4
1387-3326
Citations 
PageRank 
References 
19
0.68
111
Authors
5
Search Limit
100111
Name
Order
Citations
PageRank
Vishanth Weerakkody189763.81
Zahir Irani21854122.03
Habin Lee316629.28
Ibrahim H. Osman481594.23
Nitham Mohammed Hindi5192.03