Title
Social media for openness and accountability in the public sector: Cases in the Greek context
Abstract
This paper explores the use of government social media for openness and accountability. The extant literature has highlighted the benefits of social media use in this context to enhance citizen participation and engagement in decision-making and policy development, facilitate openness and transparency efforts, and reduce corruption. Yet, there are limited studies that discuss those properties of social media that can afford openness and accountability, and their implications for policy and practise. To address these gaps, a study is conducted in the Greek context using interviews with top managers, policy makers, and relevant stakeholders across five initiatives. We discuss distinct affordances for openness and accountability, and propose their inclusion as building blocks of the national ICT policy for openness and accountability. Finally, we provide the implications of the affordances lens for policy and practise, the limitations of the study and future research avenues.
Year
DOI
Venue
2015
10.1016/j.giq.2014.11.004
Government Information Quarterly
Keywords
Field
DocType
Social media,Openness,Accountability,Affordances,Design,Strategies,National policy
Public administration,Transparency (graphic),Economics,Social media,Public relations,National Policy,Openness to experience,Accountability,Public sector,Corruption,Government
Journal
Volume
Issue
ISSN
32
1
0740-624X
Citations 
PageRank 
References 
18
0.61
65
Authors
3
Name
Order
Citations
PageRank
Teta Stamati1598.66
Thanos Papadopoulos219717.90
Dimosthenis Anagnostopoulos322242.72