Name
Abstract | ||
|---|---|---|
This article aims to understand what determines the degree of e-government use for multiple purposes by analyzing the Government Online Survey data that the Pew Internet and American Life Project provide. Three main purposes of e-government use are identified as: service use, information use, and policy research. The degree of e-government use for a specific purpose is predicted by five sets of determinants: psychological factors of technology adoption, civic mindedness, information channels, trust in government, and socio-demographic and personal characteristics. Sociodemographic conditions influence usage level of various transactional services provided by e-government. Perceived ease of use facilitates the acquisition of general information through e-government. Civicness is a critical determinant of e-government use for policy research. Policy researchers who are more engaged with and concerned about society, neighbors, and government are emerging as a new class of e-government users. |
Year | DOI | Venue |
|---|---|---|
2014 | 10.1016/j.giq.2013.09.006 | Government Information Quarterly |
Keywords | Field | DocType |
e-Government use,Digital exclusion,Technology adoption,Civic mindedness | Survey data collection,Economics,E-Government,Public relations,Usability,New class,Transactional leadership,Government,The Internet | Journal |
Volume | Issue | ISSN |
31 | 2 | 0740-624X |
Citations | PageRank | References |
12 | 0.74 | 45 |
Authors | ||
1 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Taewoo Nam | 1 | 627 | 52.02 |