Paper Info
Title
A product-service system using requirement analysis and knowledge management technologies.
Abstract
Purpose - Product-service system (PSS) has been attracting attentions of global manufacturing to providing high-value added services in addition to their traditional product development and manufacturing business. For this reason, it is of great importance to research PSS. The purpose of this paper is to establish a systematic strategy and a system tool for PSS design. Design/methodology/approach - A requirement-driven product-service system (RdPPS) is developed using requirements analysis and knowledge management technologies. A framework is proposed to support RdPPS by providing tools and methods for requirement analysis and processing, formalization of PSS by ontology-based knowledge representation, reasoning method for PSS solution finding, and solution optimizing and assessing. Finally, the design support strategies for RdPPS are investigated to demonstrate the usability and functioning of the developed system. Findings - Many conventional design methods did not consider the influence of customer requirements (CRs) during the planning phase of PSS design. Moreover, a broader range of knowledge is required to PSS design, since both products and services are considered. Research limitations/implications - This research provides a solid foundation for PSS, and promotes an effective means for PSS design. Originality/value - A RdPSS is presented. CRs are considered during the design phase of PSS as well as both product and service knowledge.
Year
DOI
Venue
2015
10.1108/K-11-2014-0244
KYBERNETES
Keywords
Field
DocType
Product-service system,Aerospace manufacturing,Knowledge technology,Ontology-based representation,Requirement analysis
Ontology,Knowledge representation and reasoning,Global manufacturing,Computer science,Usability,Knowledge management,Requirements analysis,Design methods,Product-service system,New product development
Journal
Volume
Issue
ISSN
44
5
0368-492X
Citations 
PageRank 
References 
3
0.50
4
Authors
3
Name
Order
Citations
PageRank
Haihua Zhu192.37
James Xiaoyu Gao2275.33
Qixiang Cai330.50