Title
An Optimal-Control-Based Decision-Making Model and Consulting Methodology for Service Enterprises
Abstract
The service industry has become a primary point of growth in most countries. However, the current service business is largely constrained by human factors and lacks automated and quantitative techniques for operation and decision making. In this paper, we propose an optimal-control-based decision-making model that facilitates performance analysis and strategy planning for service enterprises. Usin...
Year
DOI
Venue
2010
10.1109/TEM.2009.2034270
IEEE Transactions on Engineering Management
Keywords
Field
DocType
Human resource management,Decision making,Optimal control,Dynamic programming
Decision-making models,Dynamic programming,Human resource management,Optimal control,Business simulation,Engineering,Tertiary sector of the economy,Strategic planning,Management science
Journal
Volume
Issue
ISSN
57
4
0018-9391
Citations 
PageRank 
References 
1
0.47
10
Authors
3
Name
Order
Citations
PageRank
Liang-Jie Zhang1982138.17
Zhe Shan2597.60
Zhi-Hong Mao328141.82