Title
Impact of an "online-to-store" channel on demand allocation, pricing and profitability.
Abstract
•We develop an analytical model to study the impact of an online-to-store channel.•This channel can help tap new customers but it also cannibalizes existing channels.•This new channel always leads to a higher product retail price.•We derive conditions under which such a channel is beneficial for the retailer.
Year
DOI
Venue
2016
10.1016/j.ejor.2015.07.014
European Journal of Operational Research
Keywords
Field
DocType
Multi-channel strategy,Online-to-store service,Retailing,Service management
Population,Service management,On demand,Communication channel,Profitability index,Mathematics,Operations management,Profit (economics)
Journal
Volume
Issue
ISSN
248
1
0377-2217
Citations 
PageRank 
References 
11
0.55
3
Authors
3
Name
Order
Citations
PageRank
James Cao1110.55
Kut C. So213612.77
Shuya Yin31219.22