Paper Info
Title
Banking behavior in security and multi-channel environment
Abstract
The purpose of this paper is to study the differences of factors affecting banking behavior in multi-channel environment. This paper adopted multi-group structural equation modeling to compare the differences of causalities between internet and mobile banking. The result of causality in this paper generally supports the theory of technology acceptance model and the paths across the two groups are different. Certain relations in multi-channel are the same, for example the behavioral intention of internet banking and mobile banking usage are determined by perceived usefulness, trust and perceived ease of use sequentially. Alternatively, several differences exist in the external variables of beliefs. Internet banking regards self-efficiency and perceived ease of use more important. Mobile banking considers situational normality and trust more important.
Year
DOI
Venue
2015
10.1007/s11416-014-0235-6
J. Computer Virology and Hacking Techniques
Field
DocType
Volume
Structural equation modeling,Computer security,Computer science,Usability,Technology acceptance model,External variable,Knowledge management,Social influence,Situational ethics,Mobile banking,The Internet
Journal
11
Issue
ISSN
Citations 
3
2263-8733
1
PageRank 
References 
Authors
0.36
40
2
Name
Order
Citations
PageRank
Sang-Chul Lee128724.04
Kwang Hyuk Im2756.31