Name
Title | ||
|---|---|---|
Enhancing the use of e-learning systems in the public sector: a behavioural intention perspective. |
Abstract | ||
|---|---|---|
Using electronic learning (e-learning) can enhance a civil servantu0027s proficiency in performing quality service to civilians. However, civil servants tend to be passive adopters of innovative technology. Increasing the intention of them to adopt e-learning has the potential of improving the quality of civil services. This study proposes a research model based on the Decomposed Theory of Planned Behaviour. 416 responses were collected from four counties of Taiwan. The analysis results indicate that attitude and behavioural control have a positive effect on a civil servantu0027s behavioural intention of adopting e-learning. However, the subjective norm has a negative effect on behavioural intention. Usefulness, compatibility, and ease of use have a positive effect on attitude. Interpersonal influence and external influence have a positive effect on the subjective norm. Self-efficacy and professional core competency have a positive effect on behavioural control. Academic and practical implications are drawn from ... |
Year | Venue | Field |
|---|---|---|
2016 | EG | Core competency,Service quality,Computer science,Public relations,Knowledge management,Norm (social),Theory of planned behavior,Interpersonal influence,Self-efficacy,Public sector,Servant |
DocType | Volume | Issue |
Journal | 12 | 1 |
Citations | PageRank | References |
0 | 0.34 | 0 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Shin-Yuan Hung | 1 | 912 | 49.10 |
| Charlie Chung-Ping Chen | 2 | 1396 | 137.82 |
| RalphKeng-Jung Yeh | 3 | 37 | 2.91 |
| Li-Chia Huang | 4 | 0 | 0.34 |