Name
Title | ||
|---|---|---|
Adoption of travel information in user-generated content on social media: the moderating effect of social presence |
Abstract | ||
|---|---|---|
AbstractTravel patterns have gradually changed from group travel to individual travel. An increasing number of people acquire travel information through various types of media. One of the alternative information sources is social media, which enables users to exchange information among members. However, one of the characteristics of social media is information sharing, not information search, which involves both giving i.e. posting and taking i.e. selective reading, forwarding, replying, linking, and liking information. Compared to the ‘giving’ side of information-sharing research, less effort has been spent on the ‘taking’ side of information research. Therefore, we investigate travel information adoption in social media as well as how individuals communicate with each other. We use the elaboration likelihood model, which measures the impact of central e.g. argument quality and peripheral e.g. credibility cues on traveller information-sharing behaviour corresponding with social presence on social media. The results of an empirical analysis of 527 respondents, who were experienced in travel information adoption via social media, were examined. Our findings revealed that argument quality had a positive effect on perceived usefulness and source credibility positively affected perceived usefulness and social relationships. Perceived usefulness had a significant positive effect on social relationships. Both perceived usefulness and social relationships affected travel information adoption. Lastly, the levels of argument quality and source credibility perceived by social media members were found to differ according to the level of social presence. |
Year | DOI | Venue |
|---|---|---|
2015 | 10.1080/0144929X.2015.1039060 | Periodicals |
Keywords | Field | DocType |
social media,information sharing,travel information adoption,elaboration likelihood model,social presence,smart tourism | User-generated content,Social psychology,Social relationship,Source credibility,Social media,Credibility,Computer science,Social competence,Elaboration likelihood model,Information sharing | Journal |
Volume | Issue | ISSN |
34 | 9 | 0144-929X |
Citations | PageRank | References |
12 | 0.51 | 31 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Namho Chung | 1 | 353 | 28.03 |
| Hee-Jeong Han | 2 | 19 | 3.71 |
| Chulmo Koo | 3 | 291 | 32.67 |