Name
Title | ||
|---|---|---|
Evaluation and Improvement of a Transition Business Process: A Case Study Guided by a Semantic Quality-Based Approach |
Abstract | ||
|---|---|---|
AbstractA transition in an outsourced IT project is devoted to the transfer of the project from an outgoing project team to an incoming one. It is a complex, risky, and challenging building block of importance, identified as being a critical factor in the success of an outsourced project. Ensuring the good quality of a transition is then fundamental. We present here our experience on quality evaluation and improvement of a real transition in a public institution. |
Year | DOI | Venue |
|---|---|---|
2016 | 10.1080/10580530.2016.1117879 | Periodicals |
Keywords | Field | DocType |
Business process, outsourcing, quality management | Business process,Computer science,Knowledge management,Outsourcing,Project management triangle,Project team,Public institution,Quality management | Journal |
Volume | Issue | ISSN |
33 | 1 | 1058-0530 |
Citations | PageRank | References |
0 | 0.34 | 15 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Virginie Thion | 1 | 14 | 3.04 |
| Malika Grim-Yefsah | 2 | 2 | 2.07 |
| Camille Rosenthal-Sabroux | 3 | 32 | 13.34 |
| Samira Si-said Cherfi | 4 | 219 | 31.39 |