Title
Empirical Examination of the Role of Three Sets of Innovation Attributes for Determining Adoption of IRCTC Mobile Ticketing Service
Abstract
The Indian Railway Catering and Tourism Corporation Limited’s IRCTC mobile ticketing was recently introduced in India. In this study of its adoption, three competing attribute-sets are compared. This study aims to reveal the attribute-set best predicting its adoption. The research model was empirically tested and validated using SPSS. Four attributes from the Diffusion of Innovations DOI theory, four from the PCI theory, and four from Tornatzky and Klein’s meta-analysis significantly affected behavioral intentions. Only complexity failed to influence use intentions, and behavioral intention and riskiness significantly impacted adoption.
Year
DOI
Venue
2015
10.1080/10580530.2015.1018776
Information Systems Management
Keywords
Field
DocType
adoption, DOI, IRCTC, mobile ticketing, PCI
Corporation,Computer science,Diffusion of innovations,Knowledge management,Tourism
Journal
Volume
Issue
ISSN
32
2
1058-0530
Citations 
PageRank 
References 
6
0.44
50
Authors
3
Name
Order
Citations
PageRank
Kawaljeet Kaur Kapoor1672.05
Yogesh Kumar Dwivedi2155897.69
Michael D. Williams31043197.17