Title
Business Intelligence Competency Center: Improving Data and Decisions
Abstract
This article describes the development of a business intelligence competency center at a multi-line insurance company in the Midwest. It outlines the organization’s problems which led to the creation of the business intelligence competency center and the steps taken to ensure a successful implementation. Through a change in culture and use of an intermediary between end users and the larger information technology area, a significant success was achieved for all involved. Resulting from this experience is a set of best practices for business intelligence competency center implementation that, if followed, can lead to success for any company.
Year
DOI
Venue
2015
10.1080/10580530.2015.1044343
IS Management
Keywords
Field
DocType
business intelligence, business intelligence competency center, data governance, data quality, IT
Intelligence cycle,Competence (human resources),End user,Data governance,Computer science,Information technology,Knowledge management,Intelligence cycle (target-centric approach),Business intelligence,Business activity monitoring
Journal
Volume
Issue
ISSN
32
3
1058-0530
Citations 
PageRank 
References 
1
0.34
0
Authors
4
Name
Order
Citations
PageRank
Kyle Foster110.34
Gregory Smith221.70
Thilini Ariyachandra323817.30
Mark N. Frolick447134.98