Abstract | ||
---|---|---|
This article describes the development of a business intelligence competency center at a multi-line insurance company in the Midwest. It outlines the organization’s problems which led to the creation of the business intelligence competency center and the steps taken to ensure a successful implementation. Through a change in culture and use of an intermediary between end users and the larger information technology area, a significant success was achieved for all involved. Resulting from this experience is a set of best practices for business intelligence competency center implementation that, if followed, can lead to success for any company. |
Year | DOI | Venue |
---|---|---|
2015 | 10.1080/10580530.2015.1044343 | IS Management |
Keywords | Field | DocType |
business intelligence, business intelligence competency center, data governance, data quality, IT | Intelligence cycle,Competence (human resources),End user,Data governance,Computer science,Information technology,Knowledge management,Intelligence cycle (target-centric approach),Business intelligence,Business activity monitoring | Journal |
Volume | Issue | ISSN |
32 | 3 | 1058-0530 |
Citations | PageRank | References |
1 | 0.34 | 0 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Kyle Foster | 1 | 1 | 0.34 |
Gregory Smith | 2 | 2 | 1.70 |
Thilini Ariyachandra | 3 | 238 | 17.30 |
Mark N. Frolick | 4 | 471 | 34.98 |