Title
Analyzing Web Behavior in Indoor Retail Spaces
Abstract
We analyze 18- million rows of Wi-Fi access logs collected over a 1-year period from over 120,000 anonymized users at an inner city shopping mall. The anonymized data set gathered from an opt-in system provides users' approximate physical location as well as web browsing and some search history. Such data provide a unique opportunity to analyze the interaction between people's behavior in physical retail spaces and their web behavior, serving as a proxy to their information needs. We found that a there is a weekly periodicity in users' visits to the mall; b people tend to visit similar mall locations and web content during their repeated visits to the mall; c around 60% of registered Wi-Fi users actively browse the web, and around 10% of them use Wi-Fi for accessing web search engines; d people are likely to spend a relatively constant amount of time browsing the web while the duration of their visit may vary; e the physical spatial context has a small, but significant, influence on the web content that indoor users browse; and f accompanying users tend to access resources from the same web domains.
Year
DOI
Venue
2015
10.1002/asi.23587
JASIST
Field
DocType
Volume
Proxy (climate),Internet privacy,World Wide Web,Information needs,Computer science,Consumer behaviour,Web navigation,Spatial contextual awareness,Internet access,Web content,Shopping mall
Journal
68
Issue
ISSN
Citations 
1
2330-1635
7
PageRank 
References 
Authors
0.58
31
5
Name
Order
Citations
PageRank
Yongli Ren114223.56
Martin Tomko218121.96
f salim34010.93
Kevin Ong4283.30
Mark Sanderson53751341.56