Paper Info
Title
Software development: do good manners matter?
Abstract
A successful software project is the result of a complex process involving, above all, people. Developers are the key factors for the success of a software development process, not merely as executors of tasks, but as protagonists and core of the whole development process. This paper investigates social aspects among developers working on software projects developed with the support of Agile tools. We studied 22 open-source software projects developed using the Agile board of the JIRA repository. All comments committed by developers involved in the projects were analyzed and we explored whether the politeness of comments affected the number of developers involved and the time required to fix any given issue. Our results showed that the level of politeness in the communication process among developers does have an effect on the time required to fix issues and, in the majority of the analysed projects, it had a positive correlation with attractiveness of the project to both active and potential developers. The more polite developers were, the less time it took to fix an issue.
Year
DOI
Venue
2015
10.7717/peerj-cs.73
PEERJ COMPUTER SCIENCE
Keywords
Field
DocType
Social and human aspects,Politeness,Mining software repositories,Issue fixing time,Software development
Ecology,Engineering and Physical Sciences,Software peer review,Computer science,Engineering ethics,Politeness,Software development,Mining software repositories
Journal
Volume
ISSN
Citations 
2
2376-5992
23
PageRank 
References 
Authors
1.10
39
5
Name
Order
Citations
PageRank
Giuseppe Destefanis123720.74
Marco Ortu226716.83
Steve Counsell31732117.90
Michele Marchesi4807120.28
R. Tonelli523718.42