Title
Collaboration technology in teams and organizations: Introduction to the special issue.
Abstract
Information technology advances in recent years have facilitated new forms of information and knowledge sharing. Teams and organizations are increasingly exploring and adopting new technologies to support collaborative work. Such technologies range from collaboration and communication technologies that connect members of virtual teams across national and international boundaries to social media technologies that allow teams and organizations to disseminate and gather information from within and outside their institutional boundaries. The widespread availability of smart phones has given whole societies opportunities to participate in large-scale sensemaking, problem solving, and efforts to organize collaborative action. Some of the more popular modern collaboration technologies that have been widely employed in organizations include wikis, social networks, crowdsourcing, tagging plugins, and mashups (Andriole 2010; Van Osch et al. 2015; Go and You 2016). Awiki is a web-based application that allows users to collaboratively develop and modify web pages. The most wellknown example of a wiki is Wikipedia, the online encyclopedia that has been developed and maintained by thousands of volunteers for over 15 years. A wiki system can facilitate knowledge acquisition and support collaboration and communication among members of an organization. Specifically, wikis have the potential to serve as dynamically evolving organizational knowledge repositories by harvesting fragmented knowledge contributed by users. Compared to traditional knowledge management systems (KMSs), wiki systems put less emphasis on centralized control, strict discipline, and extensive monitoring, while users do not need to possess significant technical expertise to participate in the contribution process (Hasan and Pfaff 2006). Experiences with the organizational application of wikis have shown that although wikis require constant contributions to ensure sustainability, they provide a low-cost solution to knowledge management in terms of the creation and deployment of knowledge repositories (Almeida and Rocha 2011; Standing and Kiniti 2011; Arazy and Gellatly 2012). Furthermore, studies suggest that wikis are more effective in facilitating tacit and informational knowledge sharing among organization members than traditional KMSs (Cress and Kimmerle 2008; Standing and Kiniti 2011). Organizations can employ social network technologies both internally and externally. Using internal social networks, individuals can shorten their learning cycle by exploring shared experiences of colleagues (Lin and Hsueh 2006). * Kewen Wu kew259@mail.usask.ca
Year
DOI
Venue
2016
10.1007/s10796-016-9632-3
Information Systems Frontiers
Field
DocType
Volume
Social media,Social network,Knowledge sharing,Crowdsourcing,Computer science,Sensemaking,Knowledge management,Emerging technologies,Management system,Management science,Knowledge acquisition
Journal
18
Issue
ISSN
Citations 
1
1572-9419
6
PageRank 
References 
Authors
0.54
27
5
Name
Order
Citations
PageRank
Gert-jan De Vreede11642139.16
Pedro Antunes238948.75
Julita Vassileva31929199.10
Marco Aurélio Gerosa484463.78
Kewen Wu5544.33