Title
Promoting consensus in the concept mapping methodology: An application in the hospitality sector
Abstract
•A new method for improving the concept mapping methodology is presented.•The global index of consensus (GIc) scores the clustering configurations.•GIc is based on qualitative reasoning and it focuses on the experts’ consensus.•A real case application in the Barcelona hospitality industry is presented.•The results show how GIc outperforms some of the most well-known quantitative indexes.
Year
DOI
Venue
2015
10.1016/j.patrec.2015.05.013
Pattern Recognition Letters
Keywords
DocType
Volume
Concept mapping methodology,Qualitative reasoning techniques,Consensus measures,Excellence in hospitality
Journal
67
ISSN
Citations 
PageRank 
0167-8655
0
0.34
References 
Authors
13
7